Reference

Terms That Govern Your md345 Account

These terms set out the rules for using md345, including how your account works, what payments we accept, and when access is permitted under your local law and eligible region.

Applies to all account holdersbKash, Nagad, Rocket payment rules includedSubject to local law and eligible regionsUpdated without prior notice
md345 Terms That Govern Your md345 Account
ACCOUNT INTEGRITY

How We Enforce and Apply These Terms

These terms are not just a document — they shape how every account action is processed, from your first bKash deposit to a withdrawal back to your Rocket wallet. We enforce them consistently so that your account balance, transaction history and personal details remain accurate and protected at all times.

Payment Verification

Every bKash, Nagad and Rocket transaction is checked against your registered mobile number. Unverified wallet details will pause the transaction until identity is confirmed through our account team.

Account Security

Your account is protected by a unique login and OTP verification on each session. We do not share account credentials or wallet details with third parties outside of required payment processing.

Data Retention

We keep transaction records and account activity logs as required under our operating obligations. You may request a summary of your account data by contacting support through your dashboard.

Term Breach Process

If we identify a breach of these terms — such as multiple accounts or unverified payment details — we will notify you via your registered contact before any account restriction is applied.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you believe an account action was taken in error, our support team is the right starting point. You can reach us through live chat, email or our help form — all available directly from your account dashboard once you are logged in. We aim to acknowledge queries related to account terms within one business day.

Team online

Live Chat

Access live chat from your account dashboard. It connects you directly to our support team for questions about account rules, payment disputes or term clarifications.

Email Support

Send a detailed query to our support email for account-specific terms questions. Include your registered mobile number to help us locate your account faster.

Help Form

The help form in your account settings lets you log a formal terms or payment query. We track each submission and follow up through your registered contact details.

Common Questions About These Terms

Below are the questions we receive most often about how these terms affect your account, your payments and your access to md345.

Yes. Opening an account means you accept these terms in full. They apply immediately and cover all activity from your first deposit onwards, including bKash, Nagad and Rocket transactions.

Access depends on your local law and eligible region. If use of this platform is not permitted where you are, these terms do not override that restriction and you should not open an account.

We may update these terms at any time. Changes are published on this page. Continuing to use your account after an update means you accept the revised terms as they stand.

Under these terms, your wallet mobile number must match your registered account number. A mismatch triggers a verification check. Contact support through your dashboard to resolve it quickly.

Submit a request through the help form in your account settings or contact support by email. We will provide a summary of your account activity as retained under our data obligations.

Common breaches include opening multiple accounts, providing wallet details that do not match your identity, or attempting to use the platform from a region where access is not permitted under local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.