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What You Need to Know Before Using md345

Access to md345 depends on your local law and the eligible regions we serve — if you are unsure whether you qualify, check your local regulations before opening an account.

Eligibility by local lawAccount terms apply on registrationbKash, Nagad, Rocket covered under payment termsBangladesh access subject to eligible regionsAccount closure rights reserved

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ACCOUNT SECURITY PRACTICES

How We Protect Your Account and Data

Our legal obligations extend to how we store, use, and protect the information tied to your account. Data handling, cookie use, and retention periods are all governed by the same terms you accept at registration. Here is how each area works in practice.

Data Handling Account data — including name, contact details, and wallet identifiers like your bKash or Nagad number — is stored only as long as your account is active or as required by applicable retention rules.

Cookie Policy We use cookies to maintain your session, remember your language preference, and log account activity. You can manage cookie settings through your browser; disabling them may affect account login behaviour.

Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes To update personal details, request a data export, or ask us to delete your account records, submit a written request via email support with your account ID and a valid Nagad or Rocket transaction reference for identity confirmation.

How Our Legal Terms Apply to Your Account

md345 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with md345, you confirm that you have checked your local law and that access is permitted in your region. We do not extend service to jurisdictions where online wagering is prohibited, and it is your responsibility to verify eligibility before any

1
deposit is made. Payment activity — whether through bKash, Nagad, or Rocket — is subject to the same account terms that govern your registration. Transaction records tied to your wallet are retained as part of your account history, and any dispute over a deposit or withdrawal
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must be raised through our support channel with the relevant wallet reference number ready. We reserve the right to suspend or close accounts where we identify a breach of these terms, including misrepresentation of eligibility. Account funds held at the time of suspension are handled according
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to our dispute process, not automatically forfeited. Changes to these legal terms are posted on this page; continued use of your account after a change is posted constitutes acceptance. If you disagree with a revision, contact support before your next session so we can note your
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position and advise next steps.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, an eligibility concern, or need to request a copy of your transaction records, our support team is the right starting point. Raise legal queries through the channel that suits you — have your account ID and, where relevant, your bKash, Nagad, or Rocket reference ready so we can pull the right records without delay.

Team online

Live Chat

Open the chat window from your account dashboard to raise a legal or eligibility query directly. Have your account ID ready before starting the conversation.

Email Support

Send detailed legal requests, including data access or account closure instructions, to our support email. Include your wallet reference — bKash, Nagad or Rocket — for payment disputes.

Account Help Centre

The help section in your account settings covers common legal questions: term changes, account suspension, and how to flag an eligibility issue without closing your account first.

Common Questions About md345 Legal Terms

These questions cover the practical side of our legal terms — eligibility, data rights, account changes, and what happens when policies are updated. If your question is not here, raise it through live chat or email support.

Eligibility depends on your local law and the regions we serve. You must confirm at registration that access is permitted where you are located. We do not determine local law on your behalf.

Funds logged against your account at the time of suspension are handled through our dispute process. Contact support with your wallet reference number — bKash, Nagad, or Rocket — to open a case.

Send a written request to email support with your account ID and a recent wallet transaction reference. We will confirm receipt and advise the processing timeline based on the scope of your request.

Updated terms are posted on this page. Continuing to use your account after a change is posted means you accept the revised terms. Contact support before your next session if you want to flag a concern.

Yes. Submit a deletion request via email support, including your account ID and identity confirmation through a Nagad or Rocket reference. We will process it in line with applicable data retention obligations.

The same account terms apply regardless of which local wallet you use. Payment method does not change your eligibility obligations or the data handling terms that govern your account activity.

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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister InfoTerms & Conditions

What You Need to Know Before Using md345

How We Protect Your Account and Data

How to Reach Us on Legal Matters

Live Chat

Email Support

Account Help Centre

Common Questions About md345 Legal Terms

01 Who is eligible to open an account with md345?

02 What happens to my bKash or Nagad deposits if my account is suspended?

03 How do I request a copy of my account or transaction data?

04 How will I know if the legal terms change?

05 Can I ask md345 to delete my account and personal data?

06 Does using bKash, Nagad, or Rocket affect which legal terms apply to me?

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